Smiths Briten

Smiths Briten has been established for 41 years and is a leading distributor of bathroom products across the UK.

Being brilliant for our customers in terms of customer service, product offering and being easy to deal with is at the core of what Smiths Briten is about for its customers. Another core strength of its business is our superb team of people across the business, where we have numerous colleagues who have been with the business 20 years plus and even someone who has been with us for 41 years ! It is this level of experience & commitment which helps the business delivers daily outstanding service to our customers and try to ensure our customers keep coming back to us, as they have many competitors to choose from.

Smiths Briten offers a diverse product offering ranging from blue chip brands within our market as well as offering a competitive, quality own brand range with its Pure Bathroom Collection. Our main customer channel ranges from Independent & National merchants to high street retailer showrooms, trade counters, all of which we can supply the majority to on a next day delivery service with our 45+ vehicle fleet from our distribution centre in Bolton and satellite depots in Slough, Hartlebury and Scotland.

"Having been with the business for 6 years, I really enjoy the diverse nature of our business and the challenges it brings on a daily basis. Bathroom Distribution is a hugely competitive market and we are constantly competing with many competitors and manufacturers, however time and time again our customer service and overall willingness to go above and beyond our competitors service still wins us business with many customers. This is a testament to the brilliant team we have across the business and sets us apart from everyone else. From a personal point of view the opportunities to progress roles within the company has been very enjoyable and gives me a better understanding, not just of the business but the many challenges we face in ensuring we remain our customers go to distributor of choice."

Andrea Hartley, Commercial Assistant Length of service: 6 years

Head office/distribution centres

1

Cross dock facilities

3

Number of colleagues

86